Data & Privacy

OKWW Privacy Policy — Your Data, Protected

At OKWW, your privacy is not an afterthought. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We keep things plain and straightforward — no legal jargon designed to confuse.

Last updated: January 2025

How OKWW Protects Your Privacy

Six core commitments OKWW makes to every player in Bangladesh regarding their personal data.

End-to-End Encryption

All data transmitted between your device and OKWW's servers is encrypted using industry-standard TLS protocols. Your login credentials, payment details, and personal information are never sent in plain text.

We Never Sell Your Data

OKWW does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is used only to operate and improve the OKWW platform and to comply with legal obligations.

You Control Your Data

OKWW players have the right to access, correct, and request deletion of their personal data at any time. Submit a request to [email protected] and we will respond within a reasonable timeframe.

Secure Data Storage

Personal data held by OKWW is stored on secured servers with restricted access. Only authorised OKWW personnel with a legitimate operational need can access player data, and all access is logged.

Minimal Data Collection

OKWW collects only the data that is genuinely necessary to operate the platform, verify your identity, process payments, and meet our legal obligations. We do not collect data for the sake of it.

Breach Notification

In the unlikely event of a data breach that affects your personal information, OKWW will notify affected players promptly and take immediate steps to contain the breach and prevent further exposure.

01 Who We Are

OKWW is an online gaming and sports betting platform operated at okww.in, serving players primarily in Bangladesh. When this Privacy Policy refers to "OKWW", "we", "us", or "our", it means the operator of the OKWW platform. When it refers to "you" or "your", it means any individual who accesses or uses the OKWW platform, whether as a registered account holder or as a visitor.

OKWW is the data controller for the personal information collected through the platform. This means we are responsible for deciding how and why your personal data is processed. If you have any questions about how OKWW handles your data, you can contact us at any time at [email protected].

Your privacy matters to us. This policy is written to be read and understood by real people — not just lawyers. If anything here is unclear, please reach out and we will explain it in plain terms.

02 Data We Collect

OKWW collects personal data in several ways: directly from you when you register or use the platform, automatically through your use of the platform, and in some cases from third-party verification services. Here is a breakdown of the categories of data we collect:

Category Examples How Collected
Identity Data Full name, date of birth, government ID number Registration form, KYC verification
Contact Data Mobile number, email address Registration form, account settings
Financial Data bKash/Nagad/Rocket account number, transaction history Deposit and withdrawal processes
Technical Data IP address, device type, browser, operating system Automatically on platform access
Usage Data Games played, bets placed, session duration, login times Automatically during platform use
Communications Data Support chat logs, emails sent to OKWW When you contact our support team

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you have made.

03 How We Use Your Data

OKWW uses the personal data we collect for the following purposes:

  • Account Management: To create and maintain your OKWW account, verify your identity, and keep your account secure.
  • Payment Processing: To process deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate transaction records.
  • Platform Operation: To deliver the games and services available on OKWW, including Go Rush, Bingo Fishing, Mines, Caishen Wins, Limbo, Big Hammer, and Crickex sports betting.
  • Fraud Prevention: To detect and prevent fraudulent activity, money laundering, and other illegal behaviour on the platform.
  • Legal Compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
  • Customer Support: To respond to your enquiries, resolve disputes, and provide assistance when you need it.
  • Responsible Gaming: To monitor gaming patterns and intervene where there are signs of problem gambling behaviour, in line with our responsible gaming commitments.
  • Platform Improvement: To analyse usage patterns and improve the performance, design, and features of the OKWW platform.
  • Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional offers.

OKWW does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

04 Legal Basis for Processing

OKWW processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contractual Necessity: Processing required to fulfil our obligations to you under the OKWW Terms and Conditions — for example, processing your deposits and paying out your winnings.
  • Legal Obligation: Processing required to comply with applicable laws — for example, identity verification and anti-money laundering checks.
  • Legitimate Interests: Processing carried out for OKWW's legitimate business interests, such as fraud prevention, platform security, and improving our services, where those interests are not overridden by your rights.
  • Consent: Where you have given us explicit consent — for example, to receive promotional communications. You can withdraw consent at any time by contacting [email protected].

05 Sharing Your Data

OKWW does not sell your personal data to third parties. We share your data only in the following limited circumstances:

  • Payment Providers: We share necessary financial data with bKash, Nagad, and Rocket to process your transactions. These providers are bound by their own privacy policies and data protection obligations.
  • Identity Verification Services: We may share identity documents with third-party KYC verification providers to confirm your age and identity. These providers process data solely on our behalf and under our instructions.
  • Legal Authorities: We may disclose personal data to law enforcement, regulatory bodies, or courts where we are legally required to do so or where disclosure is necessary to protect the rights and safety of OKWW or its players.
  • Business Transfers: In the event of a merger, acquisition, or sale of OKWW's business, player data may be transferred to the acquiring entity. We will notify affected players before any such transfer takes place.

We do not share your data with advertisers, data brokers, or any third party for marketing purposes without your explicit consent.

06 Cookies and Tracking

OKWW uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you visit okww.in.

We use the following types of cookies:

  • Essential Cookies: Required for the platform to function. These cannot be disabled. They include session cookies that keep you logged in during your visit.
  • Analytics Cookies: Help us understand how players use OKWW so we can improve the experience. Data collected is aggregated and anonymised.
  • Preference Cookies: Remember your settings and preferences, such as language and display options, so you don't have to set them every time you visit.

You can control cookie settings through your browser. Note that disabling essential cookies may affect the functionality of the OKWW platform. Most browsers allow you to view, manage, and delete cookies through their settings menu.

07 Data Retention

OKWW retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Specifically:

  • Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
  • Transaction records are retained for a minimum of five years for financial compliance purposes.
  • Support communications are retained for two years after the resolution of the relevant issue.
  • Technical and usage data collected for analytics purposes is retained in anonymised form and may be kept indefinitely.

When data is no longer required, OKWW deletes or anonymises it securely. You may request early deletion of your data by contacting [email protected], subject to our legal retention obligations.

08 Your Rights

As an OKWW player, you have the following rights regarding your personal data. To exercise any of these rights, contact us at [email protected] with your account details and the specific request.

Right to Access

Request a copy of the personal data OKWW holds about you.

Right to Rectification

Ask us to correct any inaccurate or incomplete personal data we hold.

Right to Erasure

Request deletion of your personal data, subject to legal retention requirements.

Right to Restriction

Ask us to limit how we process your data in certain circumstances.

Right to Portability

Receive your personal data in a structured, machine-readable format.

Right to Object

Object to processing based on legitimate interests, including direct marketing.

We aim to respond to all data rights requests within 30 days. In complex cases, we may extend this by a further 30 days and will notify you if this is necessary.

09 Children's Privacy

OKWW is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register for or use the OKWW platform.

If OKWW becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered on OKWW, please contact us at [email protected] so we can investigate and take appropriate action.

Parents and guardians: If you are concerned about a minor accessing online gaming platforms, we recommend using parental control software and having open conversations about responsible internet use.

10 Security Measures

OKWW takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure. These include:

  • TLS encryption for all data in transit between your device and OKWW's servers.
  • Encryption of sensitive data at rest, including payment information and identity documents.
  • Strict access controls ensuring only authorised personnel can access player data.
  • Regular security audits and vulnerability assessments of the OKWW platform.
  • Secure password hashing — OKWW never stores your password in plain text.
  • Monitoring systems to detect and respond to suspicious activity in real time.

While OKWW takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password and never share your login credentials with anyone.

11 Changes to This Policy

OKWW may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the "last updated" date at the top of this page. For significant changes, we will notify registered players via email or an in-platform notification before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how OKWW protects your personal data. Your continued use of the platform after any update constitutes your acceptance of the revised policy.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way OKWW handles your personal data, please get in touch with our support team. We are available around the clock and will do our best to respond promptly.

For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page.

Your Privacy is Safe. Ready to Play on OKWW?

Now that you know how OKWW protects your data, join hundreds of thousands of players across Bangladesh on the platform built with your security in mind. Register in under two minutes.

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